Review of Yako Casino
When I hear the name Yako Casino, my mind instantly goes back to the 1990s cartoon Animaniacs, where you had the Warner family Yakko, Wakko, and Dot causing havoc in the world. Someone else I asked around here mentioned that it was okay spelled backwards. Alas, neither of these are what L&L Europe was thinking of when they launched their casino in 2015, because apparently yako means your in Swahili. But my childish mind can wander, can’t it?
Software and game selection
The software platform at Yako Casino is well developed, offering an easy to navigate interface that didn’t give me any headaches. The casino has a web-based, instant play platform that loads directly onto your web browser, rather than tasking you with downloading and installing software. A simple and effective mobile platform has also been built by Yako, allowing you the ability to place bets through your smartphone or tablet.
Players looking to play video slots will be in hog heaven at Yako Casino, as the site has hundreds of high quality games to test your luck at as of the publication of this review. While not offering the breadth of options that are found at some casinos these days, there are still a bunch of great games to choose from that are developed by Net Entertainment, Microgaming, and Amatic Industries. If you’re looking for the chance to win millions of Euros in a single spin, the casino has an array of different progressive jackpots such as Mega Moolah, Mega Fortune, Arabian Nights, and Hall of Gods available to be won.
Table games are also available in abundance, with more than 40 traditional table games like blackjack, roulette, poker, baccarat, and craps all available. These games have various bet limits to them, and there are also small variations found to flesh out some of the game categories. Even better is the live dealer platform that’s offered, which puts you right in the action through webcast versions of casino table games. The platform here is powered by Evolution Gaming, which is one of the leaders in live dealer games. This results in players getting access to high definition games that play great on whatever device you choose.
Banking and customer support options
The banking system is good, as you have deposit and withdrawal options using popular eWallets, credit cards, bank transfers, and Bitcoin. The site does not support native Bitcoin play though, so your funds are converted to fiat currency while they are on the site. Deposits are instant, while payouts are generally processed in under 24 hours, though I have personally received payoits from other casinos run by L&L in under 1 hour. There is a €5000 daily withdrawal limit on payouts but fortunately this doesn’t apply to networked progressive jackpot wins. So if you hit it big on Mega Moolah at Yako Casino, like a lucky punter called Marcus did in late 2016, you won’t be waiting for years to get your money.
Customer service is available via email, phone, or live text chat. My test enquiry was answered by a live chat rep within a minute and she gave me some basic information about the welcome bonus without trying to upsell me, which I always appreciate. I also asked about game RTP values, but I didn’t get much help in that regard. The staff is friendly and helpful for most basic services you would require, and phone operators are available 24 hours a day should the need arise.
Security, fairness, and responsible gaming
Security is something we’re extremely serious about at Casino Listings, and we are one of the few review sites that actually looks for potential ways that casinos could misuse or fail to protect your personal information. I’m satisfied to report that Yako Casino protects information in transit by using industry-standard SSL encryption at all times while you browse the site and play the games. This is the minimum standard that all casinos should abide by, and it means that your information is secured as it moves back and forth between your computer and the casino’s servers. We highly recommend that you only play at casinos that use this technology, because if your data isn’t secured, you risk having it intercepted and stolen by thieves.
Yako Casino is licensed to operate by both the UK Gambling Commission and the Malta Gaming Authority, two of the premier casino regulatory bodies in the world today. I was pleased to see that the casino discloses that it meets the UKGC requirements for the protection of player funds at the medium level. This means that if the casino’s operator were to become insolvent or bankrupt, player funds would be protected from seizure by creditors.
Fairness is something that I couldn’t find too much information about on the casino’s website though. The rep I spoke to didn’t refer me to any published payout ratios when I asked, and searching through the site I couldn’t find anything on the topic of fairness or game audits. The Net Ent games disclose their theoretical RTP values in the game help files, but other games on the site do not. While we know that companies like Microgaming, Net Ent, and Amatic are on the up and up, it is still handy to have a single page where you can quickly look up the RTP numbers for games for example, and it is a shame that such a resource is not available at Yako.
Responsible gaming has its own dedicated page on the casino, with players being given information on fighting gambling addiction behaviours. You can also set different limits via your account settings, including play time limits, wagering limits, and loss limits, all of which can help nip issues in the bud. Self-exclusion is also available with a request to the support team.